Product Development Manager

Department: Development
Status: Full-time, Exempt

As a member of the Development Team, the Product Development (PD) Manager has two primary areas of responsibility in which he/she leverages a strong business acumen and entrepreneurial flair: development and delivery of products and services that support Trion’s corporate business plan; and pre-sales support for benefits administration services.

As the manager of the product development lifecycle, the PD manager takes products and/or services from conception thru commercialization. The PD Manager is responsible for coordinating activities of specialists in application development, operations, benefits administration, consulting, sales, and marketing. This position requires strong demonstrated experience in marketing research, sales forecasting, and project management.  Experience in the Health & Welfare benefits industry is required.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

• Manage Trion’s Product Development Lifecycle
• Establish and cultivate relationship with clients, vendors, and internal business units to ensure successful product development and delivery
• Conduct marketing research on industry trends
• Collect, communicate and leverage information on competing products on the market as well as regulatory changes
• Attend monthly sales meetings to gain insight into client needs and trends
• Manage the PD request queue including timely responses to requestors
• Gather scope and high-level business requirements for proposed offerings
• Facilitate the evaluation and prioritization of current and projected product needs and incoming client requests
• Lead and manage regularly scheduled cross-business-unit PD Meetings
• Establish pricing and sales forecasts for new product offerings
• Review individual client pricing annually to determine pricing effectiveness
• Create, publish and maintain product release timelines
• Work closely with internal Trion staff to coordinate new product implementation strategy and efforts
• Prepare product-related status reports and presentations for senior management and sales
• Implement and maintain a RFP repository
• Provide sales team with technical information (including pricing) and/or analysis required to respond to RFPs
• Review RFP’s for consistency and accuracy
• Support sales team in preparing and presenting demonstrations to existing and prospective clients
• Provide scenario-specific pricing for benefits administration outsourcing, FSA claims administration, COBRA Administration, and Call Center services
  

REQUIRED QUALIFICATIONS:

• 5+ years experience in H&W benefits administration
• 2+ years product development experience is required (preferably H&W products)
• Must think creatively while retaining focus on the overall objectives of the company

• Ability to lead, motivate and direct a workgroup
• Ability to manage in a matrix environment

• Ability to work in a fast-paced, collaborative, team environment
• Strong project management skills
• Strong risk management skills
• Strong written and verbal communication skills
• Familiar with systems applications

• Ability to provide strategic analytical guidance

• Detail Oriented
• Ability to shift priorities as needed in a growing and changing environment
• Previous benefits consulting experience or exposure a plus

WORKING CONDITIONS:

The work is typically performed in a normal office environment, either on-site at Trion, or at various customer locations. Some local and overnight travel required (Sales cycle is seasonal. Maximum overnight travel approximately 50% during peak period.)

TO APPLY:

If you are interested in applying for this position, please send your resume, along with salary requirements to careers[at]trion.com.