project manager - 81-2011-PM

Department: Benefits Administration
Status: Full-Time, Exempt

BRIEF DESCRIPTION

As a member of the Benefits Administration Team, the Project Manager is responsible for the successful management of client Health & Welfare benefit implementations & renewals, ongoing administration and special projects.  The Project Manager develops plans outlining tasks, resources and timelines; coordinates team resources to meet project milestones and reports status to the Benefits Administration Team Manager.  This position requires strong demonstrated project management experience in benefits administration (preferably Health & Welfare) and/or handling complex technical projects. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

• Overall project management of technical and administrative tasks for multiple clients;
• Assess & leverage risk and develop contingency plans if needed;
• Coordinate the gathering of business requirements and development of functional design specifications;
• Document plan requirements and coordinate the development of processes & procedures;
• Assist with the creation and review of functional and technical requirements, test plans, training materials and procedure documents;
• Coordinate testing and quality review of client deliverables;
• Summarize and report project status to Benefits Administration Team Manager;
• Establish and cultivate relationship with clients, vendors, carriers and internal departments to ensure successful implementations, renewals and ongoing administration;
• Develop and monitor Quality and Production initiatives;
• Lead and manage regularly scheduled meetings associated with the project;
• Assist with special projects as determined by Benefits Administration Team Manager.

REQUIRED EDUCATION AND EXPERIENCE:

• Bachelors degree or equivalent experience;
• 3+ years demonstrated project management experience on complex projects in the Benefits industry (preferably Health & Welfare), complex technical project management experience or other related experience;
• Experience with business requirements gathering, definition and documentation techniques;
• Experience in working collaboratively and building teams.

KNOWLEDGE, SKILLS AND ABILITIES

• Strong organizational, analytical skills and strong attention to detail;
• Must be proactive, results-driven and posess strong analytical skills;
• Disciplined in summarizing and reporting status/results regularly;
• Solid interpersonal, verbal and written communication skills;
• Strong rapport building skills;
• Excellent follow through and detail orientation skills;
• Excellent judgment skills in dealing with sensitive issues;
• Ability to accurately assess individual situations and draw on prior knowledge, experience and problem solving skills in order to come up with successful solutions.
• Must be able to successfully manage multiple projects of various complexity simultaneously, prioritize projects and meet deadlines.
• Excellent working knowledge of MS Office Suite (Word, Excel, Access, Outlook)
• Ability to successfully execute tasks while adhering to Trion’s quality standards;
• Proficiency with MS Project;
• COBRA, FSA and Call Center exposure is a plus;
• Aptitude for learning internal systems, applications and internal work flow of the department;
• Ability to work well independently and as a team member;
• Must be able to effectively interact and deal with people at all levels inside and outside of the Company.
• PMI Certification and/or Working knowledge of the Software Development Life Cycle (SDLC) is a plus.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is:
• Frequently required to sit; speak or hear; use hands to finger, handle, feel objects, and reach with hands and arms;
• Occasionally required to stand and walk;
• Extensive use of computer and keyboard and viewing of computer screen is required;
• Specific vision abilities required by this job include vision, and ability to adjust focus.
• Other working conditions are normal for an office environment.

WORK LOCATION AND HOURS

• Work is typically performed either on site at Trion either at our King of Prussia location, or at various customer locations as required;
• Must be able to work extended hours during peak periods (especially September through February).

 

TO APPLY

If you are interested in applying for this position, please send your resume, along with salary requirements to careers[at]trion.com.