Quality Assurance Tester

Department: Benefits Administration
Status: Full-time, Exempt

The primary role of the QA Tester is to ensure that client deliverables are within total quality management limits and standards by creating test plans, selecting/generating test data, executing test cases, and tracking issues through to resolution while assisting the entire organization to design and implement QA standards and best practices. This position requires a fundamental understanding of the importance of the QA process in meeting client and organizational expectations relating to cost/pricing, functionality, and timeliness.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

• Develop, maintain, execute, and validate test plans to assure that the functionality represented in the requirements has been delivered
• Document and analyze test results and recommend corrective action when applicable
• Select/generate test data, calculate and compare expected and actual test case results using SQL, and/or Excel
• Log defects in a detailed, understandable and reproducible manner, tracking all defects through to closure
• Work closely with Project Managers and Technical Analysts to understand client system setup and plan design
• Provide regular status reports to Project Managers, Team Managers and Quality Process Leader
• Perform UAT testing for Trion’s proprietary systems
• Develop and maintain test control databases to ensure their integrity and currency
• Contribute to establishing standard Quality Assurance templates, processes, standards, and guidelines

REQUIRED QUALIFICATIONS:

• Bachelors degree or related experience in HR, Business, Information Systems/Computer Science, Math, Accounting or Finance
• Minimum 2 years experience in a quality assurance analyst or testing role
• Experience within Health & Welfare Benefits Administration desired
• Ability to prioritize, solve complex tasks, and recognize and escalate risks without supervision
• Basic Web Application and SQL Database debugging skills
• Experience in Microsoft Office Tools (Word, Excel, and MS Access)
• Must be detail-oriented and possess strong analysis, process, and critical thinking skills
• Excellent verbal and written communication skills
• Strong interpersonal skills. Ability to interact with all levels of staff.
• Must be a self-starter, highly-motivated and proactive
• Ability to work in a fast-paced, matrixed, team environment

TO APPLY:

If you are interested in applying for this position, please send your resume, along with salary requirements to careers[at]trion.com.