Complete FSA Satisfaction

YOUR EMPLOYEES' COMPLETE SATISFACTION IS OUR NUMBER ONE GOAL

Trion understands that taking care of your employees needs to be our number one goal. Effective administration at the employee level results in a positive experience for all involved.

• Fast Reimbursements - With an average turn around processing time of under three business days and daily check processing, we usually deliver a reimbursement to employees within a week.

For even faster reimbursements, employees can submit their reimbursement request online through our proprietary benefit management system EnrollOnline™ and have their reimbursements deposited directly into their bank account.

• Receipt Request - The Trion Benny™ Card features the industry's only patented auto-substantiation logic, providing approval on most transactions and greatly reducing the need for paper receipt validation. Some of our clients experience a 95% auto-substantiation rate.

We don’t want to send a receipt request any more than an employee wants to receive one, so we have partnered with the best technology to automate the process.

• Customer Service - Trion’s Employee Advocates are highly trained industry experts who interact directly with your employees to resolve any issues or questions they may have with their account. The focus is on first call resolution.

We boast of the industry’s best Call to Answer percentage and Time to Answer rate. We treat your employees as if they were our own.

• EnrollOnline.com™ - is a convenient, web-based application that provides you and your employees with a single point for online benefits enrollment and all of their account administration. Employees have 24/7 access to account balances, transactions, forms, information and other useful reference materials. It is the complete tool for employees to manage and monitor their flexible spending account.

Our aim is to reduce your administrative load by providing you employees with full administrative support.

We are absolutely confident you and your employees will be completely satisfied with Trion’s FSA plan. If you would like more information please contact us.

To Request a Proposal, please click on the link.